Essential Green Skills Essential Site Skills

Privacy Notice

Essentialtraininghub.co.uk prioritises the privacy of users’ and providers’ data. We operate in compliance with the UK Data Protection Act 1998 (DPA) and the General Data Protection Regulations (GDPR).

This Privacy Statement is incorporated into and subject to the Essential Training Hub User Terms and Conditions and Training Provider Terms and Conditions.


Collection, Use, and Security of Data

What Data We Collect

We collect personal data when users make enquiries and bookings through our website or contact our customer service. This data includes:

  • Personal identification information: Name, address, email address, phone number.

How We Use Your Data

We use your data to:

  • Process enquiries and bookings.
  • Provide and manage your account.
  • Improve our website and services.

We do not collect or retain credit or debit card details, as payment processing is carried out through a secure third-party service.


Security Measures

We continually update and improve the security of our website, servers, and computer systems. We are fully PCI DSS compliant, ensuring the highest level of security for your data.

Cookies

Our website uses cookies to:

  • Pre-populate enquiry and booking forms.
  • Configure the site based on your location to improve search results for course locations.

For more details, refer to our separate Cookies Policy.


General Marketing Emails

We may send general marketing emails about special offers and industry news. Users can opt-in to receive these emails and can change their preferences at any time by unsubscribing or contacting us.


Third Parties

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your consent. We will only release personal data to:

  • Complete your transaction, such as sharing information with third-party training providers.
  • Professional and IT advisers bound by confidentiality.
  • UK Government agencies if legally required.


Links to Third-Party Websites

Our website may contain links to third-party websites. We do not provide personal data to these third parties without your acceptance as part of a specific program. We are not responsible for the content, availability, or reliability of third-party websites.


Changes and Updates to this Privacy Statement

This Privacy Statement may be updated from time to time. Continued use of the Essential Training Hub website indicates your agreement to the policy and any subsequent amendments.


Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Correct any inaccurate or outdated personal data.
  • Withdraw consent for us to use your personal data.
  • Stop direct marketing communications.

If you have any concerns about your data, you can contact our Data Protection Officer or the Information Commissioner's Office.


Contact Information

For any privacy-related enquiries, please contact:

  • Email: [email protected]
  • Address: Data Protection Officer, Essential Site Skills Suite 2, 1st Floor, Monarch House, Chrysalis Way, Eastwood, Nottingham, NG16 3RY